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Casinova Cookies Policy
This Cookies Policy explains how Casinova uses cookies and similar technologies when you visit or use its website and related online services. It describes what cookies are, why they may be used, the choices available to you, and how cookies may support website functionality, security, analytics and marketing. This policy should be read together with Casinova's Privacy Policy and Terms and Conditions.
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1. What cookies are
Cookies are small text files that a website may place on your computer, tablet, mobile phone or another device when you visit. They allow the website to recognise a device, remember selected settings and help provide a consistent online experience. Some cookies are stored only for the duration of a browsing session, while others may remain on your device for a longer period or until they are deleted.
Table of contents
The term cookies may also include similar technologies, such as pixels, tags, software development kits, local storage and device identifiers. These technologies can collect information about how a website is accessed and used. They may be operated by Casinova or by carefully selected service providers that support website operations and digital services.
Cookies generally do not directly identify you by name. However, information collected through cookies may be linked with account, device or usage information that can identify or relate to you. Where this occurs, the information will be handled in accordance with the applicable privacy requirements and Casinova's Privacy Policy.
How cookies are placed
First-party cookies are placed by Casinova or on its behalf when you use the website. Third-party cookies are placed by another organisation, such as a security, analytics, payment, advertising or technology provider. Third parties may use cookies to provide a service, measure activity or recognise a device across different websites, subject to their own policies and applicable requirements.
2. Why Casinova uses cookies
Casinova may use cookies and similar technologies for several purposes. The exact cookies used may depend on the pages you visit, the features you use, your device, your browser settings and the choices available through the cookie preference tool.
- Strictly necessary operation: These cookies support core website functions, navigation, account access, session management, security controls and fraud prevention. The website may not work properly without them.
- Security and risk management: These technologies may help detect unusual activity, protect accounts, identify automated or harmful traffic, reduce abuse and maintain the integrity of the website and gambling services.
- Preferences and functionality: These cookies may remember choices such as language, region, display preferences or other settings, helping the website respond consistently during future visits.
- Performance and analytics: These technologies may collect information about visits, page loading, errors, navigation and interactions. The information helps Casinova understand website performance and improve usability.
- Service improvement: Usage information may help identify broken links, confusing processes, technical problems and features that need improvement. This information is generally reviewed in aggregated or pseudonymised form where practical.
- Marketing and advertising: Where permitted and where relevant consent or another lawful basis applies, cookies may help measure campaigns, limit repeated advertisements, understand advertising performance or show content that may be more relevant to your interests.
- Compliance and responsible gambling: Cookies or related technologies may support age and identity checks, jurisdiction controls, account protection, responsible gambling tools and the prevention of access where restrictions apply.
Casinova does not use cookies to avoid legal obligations, gambling controls or account safeguards. Turning off optional cookies will not remove requirements that apply to account registration, verification, responsible gambling, security or lawful access to the services.
3. Cookie categories and retention
Session cookies
Session cookies are temporary. They are normally removed when you close your browser or when the relevant session ends. They may be needed for secure navigation, login processes and maintaining information as you move between pages.
Persistent cookies
Persistent cookies remain on a device until they expire or are deleted. They may remember preferences, help recognise returning visitors, support measurement over time or record a cookie choice. The period for which a persistent cookie remains may vary according to its purpose and the settings of the relevant service provider.
Necessary and optional cookies
Necessary cookies are used for essential functions and may be placed without a separate consent choice where permitted by applicable law. Optional cookies, including some analytics and marketing cookies, may be controlled through the cookie banner, preference centre or browser settings. If you decline optional cookies, some personalised or convenience features may be unavailable.
Cookie lifespans may change as the website, security requirements, technologies and legal obligations develop. Casinova aims to avoid retaining cookie-related information for longer than reasonably necessary for the relevant purpose. More information about the handling, retention and disclosure of personal information is available in the Privacy Policy.
4. Your choices and browser controls
When available, the cookie preference tool on the website allows you to accept, reject or adjust categories of optional cookies. You can revisit your choices through the relevant cookie settings link or by clearing existing cookies and opening the website again. Your choices may need to be made separately on different browsers or devices.
Most browsers allow you to view, delete, block or restrict cookies through their privacy or security settings. Browser instructions vary, so you should refer to the help information supplied with your browser. You may also be able to control certain advertising or analytics technologies through tools provided by the relevant third party.
- Blocking all cookies may prevent secure login, account features, navigation or other parts of the website from working as intended.
- Deleting cookies may remove saved preferences and may require you to make choices again.
- Cookie controls do not necessarily delete information already collected or held under another lawful basis.
- Device and browser settings may affect how consent choices are stored and recognised.
- Do not rely on cookie settings as a substitute for responsible gambling controls, account security measures or account closure procedures.
Where a cookie preference tool is provided, it may record your consent choice in a preference cookie. This allows the website to remember your selection. If you clear that cookie, use a different device or use a different browser, the website may ask you to confirm your preferences again.
5. Third parties, updates and enquiries
Casinova may use service providers to host, secure, analyse, maintain or improve the website and its services. Those providers may process cookie-related information on Casinova's behalf or may place their own technologies where appropriate. Third-party services can change over time, and their handling of information may be described in their own privacy or cookie policies.
Some technologies may involve information being processed outside Australia. Where personal information is handled in another jurisdiction, Casinova will take steps required by applicable privacy obligations, subject to the terms of its Privacy Policy and the services being used.
Casinova may update this Cookies Policy when its website, technologies, services or legal requirements change. The updated version will be made available on the website and will apply from the date stated in the updated policy, where a date is provided. You should review this page from time to time so you understand how cookies and similar technologies are being used.
If you have questions about this Cookies Policy, your cookie choices or the handling of personal information, please use the contact or support options made available on the Casinova website. Do not include sensitive account, payment or identity information unless it is specifically requested through a secure channel.
By continuing to use the website after reviewing the available cookie information, you acknowledge that cookies and similar technologies may be used as described in this policy, subject to the choices and controls available to you and the requirements of applicable Australian law.
